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Once, the prospect of having more than one power outlet in a hotel room was exciting. Now, there are numerous examples of innovation in the hotel industry.

Whereas before a sparsely equipped gym would have sufficed, now hotels need to be at the cutting edge. In response, many hotels are introducing SMART technologies, apps and even virtual reality to make a stay at their property unique. This article explores what five market leaders are doing to make their hotels stand out from the crowd.

1. One Night with The Standard

There are many examples of innovation in the hotel industry, but perhaps no brand is re-writing…


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  1. Turn on an essential oil diffuser, so your home will have a heavenly, soothing scent while you enjoy self-care time.

2. Put on a comfy robe, because you don’t have to dress up to the nines for your DIY spa day.

3. And slide into some fun slippers to complete the *spa-from-home* look.

4. Soothe your skin with a mini jade roller: This tiny tool can help minimize puffiness and boost smoothness. Your face will thank you for this mini pick-me-up.

5. Place your feet in a foot massager for major relaxation vibes. …


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Getting a good job these days is harder than ever. With dozens or even hundreds of applicants for every position, it is difficult to make your resume stand out above others and get that first interview. Have you ever wondered how to improve your chances? It may take time for the results to show, but there are definite methods you can use in formatting, presentation, and content to make your resume more competitive.

Tailor the resume to the job

One big mistake that people make in resumes and CVs is in not tailoring it to the job.Employers looks for signs…


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Launching a startup during a global pandemic is challenging, but it’s not impossible. Here are some tips for starting a business during COVID-19.

Across various industries, companies have had to adapt their operations to comply with social distancing protocols and stay afloat during an economic downturn. These conditions have made it difficult for many existing businesses to survive and even more difficult for new ones to open.

Launching a startup is a complicated feat in the best of circumstances, and it’s an especially complex process to tackle during COVID-19. Many people might think it impossible to pursue entrepreneurship in such…


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In 1991 there was no way of foreseeing the impact that social media would have on the industry. Presently, 2.3 billion people are active on social media, and that number increases daily. Companies should no longer debate having a social media presence but rather HOW to utilize the various platforms to increase the experience for your guests and value for your hotels.

As a privately owned hotel development and hospitality management company, we implement our social media plan adhering to both the guidelines of the hotel brands we work with, as well as, our own ideas about what makes social…


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Dr. Elaine Fox of The Happiness Experiment showed positive and negative pictures to 100 participants in a study. She used computer based therapy to measure which pictures the participants concentrated on. Before they were shown the pictures, participants had samples of their blood taken to test their DNA in order to determine which version of the five HTTPR gene, which affects the levels of our ‘feel- good’ chemical serotonin, they carried. Dr. Fox’s findings verified her theory that some of us are blessed to inherit ‘the happy gene.’

But what if you did not inherit the happy gene? What if…


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We are what we eat and maintaining a sustainable diet reinforces our commitment to the environment. This type of healthy diet is rich in vegetables, encourages the consumption of local products, generates less waste and limits the consumption of meat and fish to protect biodiversity.

Almost all of us strive to eat in a healthy and balanced way, but do we know how our diet affects social welfare and the health of the planet?


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You must have a great CV because you’ve been invited to an interview. You may have the skills and the correct knowledge but for some job-seekers, the interview process can be a big challenge. This can be for many reasons, but a common problem is the negative mindset candidates have before they attend an interview. If you have been putting yourself down and questioning your abilities, this can have negative effects on how you perform in an interview environment. However, if you are focusing on thinking positively, it can have the opposite effect and help your performance.

“When you are…


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Creativity, like all forms of progress, doesn’t just happen. It needs to be cultivated and developed. And it requires a certain way of looking at the process and results.

Despite being an undervalued skill just a couple of decades ago, creativity is finally being taken seriously. The World Economic Forum and LinkedIn report that it’s one of the most in-demand skills. As biologist and writer Peter Medawar has said, analyzing the creative process extends beyond any accepted discipline. And: “That ‘creativity is beyond analysis’ is a romantic illusion we must now outgrow.”

One of the most prominent experts analyzing creativity is Dean Keith Simonton, who has studied the work of creative geniuses for decades. In his 1997 paper, Creative Productivity, he wrote that quality is a probabilistic function of…


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Customer service is the backbone of the hospitality industry. It is the service that makes or breaks a hospitality business. The expectations of consumers of service are changing. In this article, we bring to you 9 crucial tips for excellent customer service in the hospitality industry.

We will also be including a few useful tips to delight your customers during hotel stays.

Whenever you visit a hotel, all the guests want to have is an excellent experience. So, what can a hotel do to wow its guests? …

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